Return Policy

Items must be in like-new condition and unworn to be accepted as a return. Please fill out the Invoice/Return Form in your original package and include it with your return.

RETURNS / ORDER INQUIRIES
Attn: Kings Underwear
99 Washington St.
Melrose, MA 02176
USA

Returns are processed within 3 business days of the warehouse receiving the package. An email notification will be sent to you once the return has been processed.

Note: Please return your order if you are not satisfied for any reason. We take pride in our products, customer service and brand. Please include any and all reasons for the return so we can improve and service you better in the future. Thank you.

Security & Privacy

Kings Underwear protects your online order and registration information by using Secure Sockets Layer (SSL) technology. SSL encrypts your order information to avoid the decoding of that information by anyone other than Kings Underwear. The secure mode begins when you initiate your order. If you see an unbroken key or a closed lock (depending upon your browser), then SSL is active. You can double-check by looking at the URL line of your browser when accessing a secure service. The first characters of the site address will change from "http" to "https". Some versions of the browsers and some firewalls don’t permit communication through secure servers. In that case, you’ll be unable to connect to the server so you won’t have to worry about mistakenly placing an order through an unsecured connection. However, please feel free to place your order with us by phone at 1.201.440.9500 (1.855.465.4647 outside the United States). Our customer service representatives will be happy to assist you. Kings Underwear also respects your privacy and will not sell or distribute any of your information to 3rd parties.